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Frequently Asked Questions
Your order will be shipped within 2–3 business days. We use express shipping which typically takes 2–3 days once shipped.
Our Metal Wall Art hangs without hooks or nails for the best look. We provide industrial-grade double-sided tape that holds up to 30 lbs.
We’ll send your tracking number via email after dispatch. You can track your order on the USPS website.
We use 3MM Aluminum Composite DiBond — rust and weather-resistant, extensively used in the signage and construction industries.
Yes! Our items are waterproof and rust-resistant, so they mount perfectly outside. The Aluminum Composite DiBond material handles all weather conditions.
Absolutely. We welcome all custom orders including custom colors and sizes. Send us a message at hello@metal-plex.com and our designer will prepare a free mock-up.
Yes, we offer free shipping to all 50 US states on every order, no minimum required.
Our manufacturing facility is in Austin, Texas. All products are handcrafted right here in the USA.
For full return/refund/replacement details, please visit our Refund Policy page.

