__Customized-Items - MetalPlex

__Customized-Items

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Free shipping on all US orders. Every piece is carefully packed and shipped from Austin, Texas, and we email your tracking number as soon as it ships.

30-Day Money-Back Guarantee. Not happy for any reason? Return it within 30 days of delivery for a full refund of the item price, sale items included. Return shipping is paid by the customer.

Personalized and custom pieces: free remake if we made a mistake, or store credit for the full item price if you are not happy with it.

Arrived damaged? Email photos to hello@metal-plex.com and we will send a free replacement or a full refund, usually with nothing to send back.

Full details: metal-plex.com/policies/refund-policy

Who Is MetalPlex?

A Mark of Excellence

At Metalplex, we believe we can all make a difference. We strive to bring nature and the outdoors to your living space in the form of premium wall art while doing our part for the environment.

Our commitment to the environment is at the core of everything we do, from the materials we use to the production partners we choose.

read our story

Why MetalPlex

Made from Recycled Material

All our products are crafted from sustainable eco-friendly aluminum composite — built to last and kind to the planet.

Handcrafted in USA

Every piece is designed and handcrafted with pride in our Austin, Texas facility.

Easy Installation

Comes with everything you need to hang — including industrial-grade double-sided tape. No nails required.

Fast & Free Shipping

Free shipping on every US order. Most orders ship within 2–3 business days from Austin, Texas.

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Frequently Asked Questions

Your order will be shipped within 2–3 business days. We use express shipping which typically takes 2–3 days once shipped.

Our Metal Wall Art hangs without hooks or nails for the best look. We provide industrial-grade double-sided tape that holds up to 30 lbs.

We’ll send your tracking number via email after dispatch. You can track your order on the USPS website.

We use 3MM Aluminum Composite DiBond — rust and weather-resistant, extensively used in the signage and construction industries.

Yes! Our items are waterproof and rust-resistant, so they mount perfectly outside. The Aluminum Composite DiBond material handles all weather conditions.

Absolutely. We welcome all custom orders including custom colors and sizes. Send us a message at hello@metal-plex.com and our designer will prepare a free mock-up.

Every order is covered by our 30-Day Money-Back Guarantee. Not happy for any reason? Return it within 30 days of delivery for a full refund of the item price, sale items included (return shipping paid by the customer). Personalized pieces get a free remake if we made a mistake, or full store credit. See our Refund Policy for details.

Yes, we offer free shipping to all 50 US states on every order, no minimum required.

Our manufacturing facility is in Austin, Texas. All products are handcrafted right here in the USA.